Award winning certified pet stylist, providing excellent grooming with passion and the utmost care for your dog.
*2019 Canadian Up and Coming Groomer of the Year Award*
I believe this type of partnership is super important because I like to keep the small community feeling. It is easy to get caught up in the busy "London life". I've been in Thorndale my entire life and knowing everyone and their pets who walk past my house is so nice. I want to keep the small town feel.
Hey everyone! Please see the attached video below on my drop off instructions, please take a minute to read the following notes not mentioned in the video:* Timing is crucial to be sure I have all latches, door nobs, leashes, equipment, etc etc, cleaned and sanitized between each and every pick up/drop off. Please, show up at your scheduled appointment time. If you are later than 5-10 minutes rescheduling will be necessary. * Please send me a text if you are earlier for your appointment and wait for my reply before coming in. (I just don't want your pup left in the doorway without me knowing) 🙂* Your dog will most likely be with me longer than our normal times due to the extra cleaning and pre bathing procedures. I appreciate your understanding and patience on this matter!* Hand sanitizer will be provided at the gate, feel free to use some before entering. All surfaces will be sanitized between each use but wearing personal protective equipment and using sanitizer is encouraged.* As you may see, the gate is not secured in the video, but will definately be before I reopen. (I just wanted to get my video done before the rain comes☔) This being said I still ask you do not leave your dog in the pen, it is just there as a safety precaution. * On the first Monday of each week I will send this link to each client who has an appointment that week. Please review the video and these instructions. In this same message I will confirm your appointment day and time, please let me know at that time any special groom requests.* I will be accepting normal payments (Cash and Etransfer). When I call/text you a 30 minutes heads up for pick up, I will confirm the total cost for the service. Please send the etransfer before collecting your dog from the door, and if you'd like to pay with cash please place cash in the dog bowl provided in the doorway. 🐾This seems like a lot, but once we get into the swing of things I'm hoping it'll be okay!! Thank you everyone for following this new procedure, I look forward to see your dog's very soon! 💜Posted by Franklyn's Paw Spa on Sunday, May 17, 2020